How to Access Liv’s Amazing Products from New Zealand


Not for Resale
This document answers the most frequently asked questions regarding how to order Liv International products from New Zealand. “Not for Resale” (NFR) means that products are to be purchased from Liv International’s corporate headquarters in the United States. The products are to be imported for personal use only and cannot be resold.
NFR purchases can be made online via your Virtual Store or over the phone by calling the US Customer Service Department from 8:30am-5:30pm Mountain Standard Time (MST). The entire line of Liv Products is available via NFR for personal consumption.
All pricing is listed in USD. It is the responsibility of the purchaser to calculate the conversion rate. Liv International is not responsible for any conversion fees charged by credit card companies.

Monthly Supply
In order to receive commissions, there is a minimum requirement of 135 PV (Personal Volume) each month. The amount of PV given is indicated along with the price for each product.   In most cases, the PV is the same as US dollars. In order to ensure that you never miss any commissions that you have earned AND to ensure that you never run out of product, we encourage you to set up a monthly shipment. Monthly shipments are processed on the 1st, 2nd, 3rd, or 4th Monday of each month. You may choose your monthly shipment date via your AutoShip profile in your BackOffice, or by emailing or calling Customer Service.

Payment Methods
Liv International accepts VISA, MasterCard, American Express, Discover Card and JCB. Liv also accepts paper checks, with the understanding that Liv will not ship the product until the check has cleared the bank.

Commission Payments
Liv pays commissions using paper checks or via ProPay. If you choose not to set up your ProPay account, Liv will pay you via paper check. There is a $5 processing fee per check written. Liv International is not responsible for any conversion fees from USD to AUD. If you choose to utilize ProPay, you will have instant access to your commissions with no weekly processing fee. To set up your ProPay account, you will need to send two (2) forms of identification directly to ProPay to verify your identity. After this has been accepted, you will be able to use your ProPay Card or transfer the money from your ProPay account to your bank account. Liv pays for your first year of using your ProPay card with your initial Membership Fee. For each year thereafter, a $10 yearly fee is charged directly by ProPay.